{"id":262976,"date":"2026-06-19T07:05:17","date_gmt":"2026-06-19T07:05:17","guid":{"rendered":"https:\/\/tcpos.com\/?p=262976"},"modified":"2026-06-22T07:29:05","modified_gmt":"2026-06-22T07:29:05","slug":"personalizacion-de-camisetas-en-tiempo-real-en-el-estadio-del-borussia-dortmund","status":"publish","type":"post","link":"https:\/\/tcpos.com\/es\/casos-de-exito\/personalizacion-de-camisetas-en-tiempo-real-en-el-estadio-del-borussia-dortmund\/","title":{"rendered":"Personalizaci\u00f3n de camisetas en tiempo real en el estadio del Borussia Dortmund"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbBlog\u00bb _builder_version=\u00bb4.27.4&#8243; background_color=\u00bb#464646&#8243; width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px|0px|0px|0px|false|false\u00bb custom_padding=\u00bb0px|0px|0px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb1&#8243; module_id=\u00bbaltezza-uguale\u00bb module_class=\u00bbcolonne-uguali\u00bb _builder_version=\u00bb4.27.4&#8243; background_enable_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_margin=\u00bb0px|0px|0px|0px|true|true\u00bb custom_margin_tablet=\u00bb0px|20px||0px|false|false\u00bb custom_margin_phone=\u00bb|10px||0px|false|false\u00bb custom_margin_last_edited=\u00bbon|tablet\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|false\u00bb custom_css_main_element=\u00bbdisplay: flex;||align-items: center;\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_2&#8243; module_id=\u00bbcolonne-uguali\u00bb _builder_version=\u00bb4.27.4&#8243; background_enable_color=\u00bboff\u00bb custom_padding=\u00bb0px|5%|0px|5%|false|true\u00bb sticky_limit_bottom=\u00bbrow\u00bb scroll_vertical_motion=\u00bb0|32|32|100|4|0|-4&#8243; motion_trigger_start=\u00bbtop\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#FFFFFF\u00bb text_font_size=\u00bb16px\u00bb text_letter_spacing=\u00bb3px\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb25px||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<p>RETAIL DEPORTIVO &#038; SELF-ORDERING<\/p>\n<p>[\/et_pb_text][et_pb_post_title meta=\u00bboff\u00bb featured_image=\u00bboff\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb title_font=\u00bb|600|||||||\u00bb title_text_align=\u00bbleft\u00bb title_text_color=\u00bb#FFFFFF\u00bb title_font_size=\u00bb3.25rem\u00bb custom_margin=\u00bb0px|40px|||false|false\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_post_title][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#FFFFFF\u00bb text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.8em\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<p><strong>Personal. Digital. Listo para el matchday.  <\/strong><\/p>\n<p>Borussia Dortmund, a trav\u00e9s de su filial <strong>BVB Merchandising GmbH<\/strong>, ha reinventado la experiencia de compra en el estadio con un configurador digital de camisetas \u2014 el <strong>Jersey Customiser <\/strong>desarrollado junto a <strong>Zucchetti<\/strong> \u2014 transformando un proceso manual y lento en un recorrido totalmente automatizado y escalable.<\/p>\n<p>Sobre la base de <strong>TCPOS<\/strong> y diez <strong>kioscos Self-Ordering<\/strong>, el nuevo flujo permite a los aficionados configurar, pagar y recoger su camiseta personalizada de forma aut\u00f3noma \u2014 tiempos de espera reducidos hasta 14 minutos y aumento de ingresos de hasta el 18 % por temporada.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/tcpos.com\/es\/contactenos\/\u00bb button_text=\u00bbHabla con un experto\u00bb module_class=\u00bbbutton_align\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb100px\u00bb custom_margin=\u00bb40px||0px||false|false\u00bb custom_margin_tablet=\u00bb40px||10px||false|false\u00bb custom_margin_phone=\u00bb40px||-20px||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb||||false|false\u00bb hover_enabled=\u00bb0&#8243; button_border_radius_last_edited=\u00bboff|desktop\u00bb global_colors_info=\u00bb{}\u00bb button_border_radius__hover_enabled=\u00bbon|hover\u00bb button_border_width__hover_enabled=\u00bbon|desktop\u00bb button_border_width__hover=\u00bb4px\u00bb button_border_color__hover_enabled=\u00bbon|hover\u00bb button_border_color__hover=\u00bb#FFFFFF\u00bb button_border_radius__hover=\u00bb100px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0&#8243;][\/et_pb_button][et_pb_button button_url=\u00bbhttps:\/\/market.zucchetti.com\/case-study-borussia-bvb-es\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbDescarga el PDF\u00bb module_class=\u00bbbutton_align\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb100px\u00bb custom_margin=\u00bb40px||50px||false|false\u00bb hover_enabled=\u00bb0&#8243; button_border_radius_last_edited=\u00bboff|desktop\u00bb global_colors_info=\u00bb{}\u00bb button_border_radius__hover_enabled=\u00bbon|hover\u00bb button_border_width__hover_enabled=\u00bbon|desktop\u00bb button_border_width__hover=\u00bb4px\u00bb button_border_color__hover_enabled=\u00bbon|hover\u00bb button_border_color__hover=\u00bb#FFFFFF\u00bb button_border_radius__hover=\u00bb100px\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; module_id=\u00bbcolonna_casestudy\u00bb _builder_version=\u00bb4.27.4&#8243; background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb sticky_limit_bottom=\u00bbrow\u00bb scroll_vertical_motion=\u00bb0|32|32|100|4|0|-4&#8243; motion_trigger_start=\u00bbtop\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_post_title title=\u00bboff\u00bb meta=\u00bboff\u00bb module_id=\u00bbcase-study_feauture-image\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbright\u00bb custom_margin=\u00bb0px|0px|0px|0px|true|true\u00bb custom_padding=\u00bb0px|0px|0px|0px|true|true\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbBlog\u00bb _builder_version=\u00bb4.27.4&#8243; background_color=\u00bbRGBA(255,255,255,0)\u00bb width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||0px||true|\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row column_structure=\u00bb1_4,3_4&#8243; make_equal=\u00bbon\u00bb module_id=\u00bbaltezza-uguale\u00bb module_class=\u00bbcolonne-uguali\u00bb _builder_version=\u00bb4.27.4&#8243; background_color=\u00bbRGBA(255,255,255,0)\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb90%\u00bb width_tablet=\u00bb80%\u00bb width_phone=\u00bb100%\u00bb width_last_edited=\u00bbon|tablet\u00bb max_width=\u00bb1920px\u00bb height=\u00bb100%\u00bb custom_margin=\u00bb-25px|100px|25px|80px|false|false\u00bb custom_margin_tablet=\u00bb-25px|20px||20px|false|false\u00bb custom_margin_phone=\u00bb|10px||10px|false|false\u00bb custom_margin_last_edited=\u00bbon|tablet\u00bb custom_padding=\u00bb0px||0px||true|false\u00bb module_alignment_tablet=\u00bbcenter\u00bb module_alignment_phone=\u00bbcenter\u00bb module_alignment_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_4&#8243; module_id=\u00bbcolonna_casestudy_info\u00bb _builder_version=\u00bb4.27.4&#8243; background_color=\u00bb#f2f2f2&#8243; custom_padding=\u00bb0px|40px|50px|40px|false|false\u00bb sticky_limit_bottom=\u00bbrow\u00bb scroll_vertical_motion=\u00bb0|32|32|100|4|0|-4&#8243; motion_trigger_start=\u00bbtop\u00bb custom_css_main_element=\u00bbborder-top-left-radius: 10px;||border-top-right-radius: 10px;||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_image src=\u00bbhttps:\/\/tcpos.com\/wp-content\/uploads\/2026\/04\/BVB-Logo.png\u00bb alt=\u00bbLogo Borussia Dortmund para case study Zucchetti sobre TCPOS y retail deportivo\u00bb title_text=\u00bbLogo Borussia Dortmund para case study Zucchetti sobre TCPOS y retail deportivo\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40px\u00bb header_line_height=\u00bb48px\u00bb header_2_font_size=\u00bb28px\u00bb custom_margin=\u00bb||0px||false|false\u00bb custom_padding=\u00bb|0px|0px||false|false\u00bb sticky_limit_bottom=\u00bbsection\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb30px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb header_line_height_tablet=\u00bb48px\u00bb header_line_height_phone=\u00bb38px\u00bb header_line_height_last_edited=\u00bbon|tablet\u00bb sticky_position_tablet=\u00bbnone\u00bb sticky_position_phone=\u00bbnone\u00bb sticky_position_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h2><strong>BVB Merchandising GmbH<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40px\u00bb header_line_height=\u00bb48px\u00bb custom_margin=\u00bb0px||50px||false|false\u00bb custom_padding=\u00bb0px|0px|||false|false\u00bb sticky_limit_bottom=\u00bbsection\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb30px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb header_line_height_tablet=\u00bb48px\u00bb header_line_height_phone=\u00bb38px\u00bb header_line_height_last_edited=\u00bbon|tablet\u00bb sticky_position_tablet=\u00bbnone\u00bb sticky_position_phone=\u00bbnone\u00bb sticky_position_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h4>Retail en el estadio &#038; merchandising deportivo<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#24262B\u00bb header_4_line_height=\u00bb1.4em\u00bb width=\u00bb100%\u00bb custom_padding=\u00bb||||false|false\u00bb custom_padding_tablet=\u00bb|30px||30px|false|false\u00bb custom_padding_phone=\u00bb|20px||20px|false|false\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h4><strong>Sector<\/strong>: Retail de art\u00edculos deportivos y merchandising<br \/><strong>Ubicaci\u00f3n<\/strong>: Alemania<\/h4>\n<div style=\"display: flex; align-items: flex-start;\">\n<h4 style=\"margin: 0;\"><strong>Soluciones:<\/strong><\/h4>\n<div style=\"margin-left: 10px;\">\n<h4>TCPOS<br \/>Kioscos Self-Ordering<\/h4>\n<\/div>\n<\/div>\n<h4><strong>Website<\/strong>: <a href=\"https:\/\/shop.bvb.de\" title=\"BVB Merchandising GmbH\" target=\"_blank\" rel=\"noopener\"><strong>shop.bvb.de<\/strong><\/a><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#24262B\u00bb header_4_text_color=\u00bb#0788AF\u00bb header_4_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||-38px||false|false\u00bb custom_padding=\u00bb||0px||false|false\u00bb custom_padding_tablet=\u00bb|30px||30px|false|false\u00bb custom_padding_phone=\u00bb|20px||20px|false|false\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb link_option_url=\u00bbhttps:\/\/market.zucchetti.com\/case-study-borussia-bvb-es\u00bb link_option_url_new_window=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h4><strong><a href=\"https:\/\/info.tcpos.com\/case-study-borussia-bvb-eS\" target=\"_blank\" rel=\"noopener\">Descarga el PDF<\/a><\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb50px||||false|false\u00bb saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"et_pb_text_inner\" style=\"padding-bottom:5px;\"><pee><strong>Hablemos.<\/strong><\/pee><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"et_social_networks et_social_autowidth et_social_darken et_social_circle et_social_left et_social_no_animation et_social_outer_dark\"><!-- [et_pb_line_break_holder] -->\t\t\t\t\t<!-- [et_pb_line_break_holder] -->\t\t\t\t\t<\/p>\n<ul class=\"et_social_icons_container\">\n<li class=\"et_social_linkedin\"><!-- [et_pb_line_break_holder] -->\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Ftcpos.com%2Fpci-dss-level-1-certification%2F&#038;title=Zucchetti%20achieves%20PCI%20DSS%20Level%201%20certification\" class=\"et_social_share\" rel=\"nofollow\" data-social_name=\"linkedin\" data-post_id=\"256387\" data-social_type=\"share\" data-location=\"inline\" data-cmp-ab=\"2\"><!-- [et_pb_line_break_holder] -->\t\t\t\t\t\t\t\t\t\t<i class=\"et_social_icon et_social_icon_linkedin\"><\/i><span class=\"et_social_overlay\"><\/span><!-- [et_pb_line_break_holder] -->\t\t\t\t\t\t\t\t\t<\/a><!-- [et_pb_line_break_holder] -->\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p><!-- [et_pb_line_break_holder] -->\t\t\t\t<\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00bb3_4&#8243; _builder_version=\u00bb4.27.4&#8243; custom_padding=\u00bb0px||0px||false|false\u00bb custom_css_main_element=\u00bbdisplay: flex;||align-items: center;\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb100px||||false|false\u00bb custom_padding=\u00bb|50px|80px|0px|false|false\u00bb custom_padding_tablet=\u00bb|50px|80px|50px|false|false\u00bb custom_padding_phone=\u00bb|40px||40px|false|true\u00bb custom_padding_last_edited=\u00bbon|tablet\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h1 class=\"p1\">\u201c<em>Con el Jersey Customiser, hemos introducido una experiencia digital totalmente alineada con Borussia Dortmund. La soluci\u00f3n es intuitiva, estable y est\u00e1 completamente integrada en nuestros sistemas.  <\/em>\u201d<\/h1>\n<p><em><\/em><\/p>\n<p><em><\/em><\/p>\n<h1 class=\"p1\"><strong>Kerstin Zerbe, Directora General de BVB Merchandising GmbH.<\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#CCCCCC\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb1920px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb|0px||0px|false|false\u00bb custom_padding=\u00bb|0px||0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb header_3_font=\u00bb|800|on||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb30px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h3 style=\"text-align: center;\">El reto<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#464646&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.8em\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<p>Antes de la introducci\u00f3n del configurador digital, la personalizaci\u00f3n de camisetas era completamente manual. Los aficionados seleccionaban el producto en tienda, hac\u00edan cola en caja, comunicaban sus preferencias de personalizaci\u00f3n y realizaban el pago en el punto de venta. Cada paso requer\u00eda la intervenci\u00f3n directa del personal. No exist\u00eda una visibilidad clara del estado de los pedidos: los aficionados esperaban en la zona de venta hasta que su n\u00famero aparec\u00eda en las pantallas, lo que en los d\u00edas de partido generaba espacios saturados, procesos poco claros y largos tiempos de espera. <\/p>\n<p>A nivel de sistemas, las soluciones estaban desconectadas: el POS se basaba en Navision, no exist\u00edan herramientas digitales de pedido y la producci\u00f3n se activaba manualmente. Era necesario introducir una soluci\u00f3n capaz de estructurar el proceso, reducir la presi\u00f3n en las zonas de espera y hacer el flujo m\u00e1s transparente, integr\u00e1ndose perfectamente en los sistemas existentes y garantizando estabilidad incluso en picos de demanda.  <\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb header_3_font=\u00bb|800|on||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb30px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h3 style=\"text-align: center;\">Soluciones implementadas<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#464646&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.8em\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<p><span>Zucchetti, junto a BVB Merchandising y el partner epicto, ha desplegado un recorrido de personalizaci\u00f3n end-to-end completamente digital, dise\u00f1ado para las oras pico en un d\u00eda de partido de Bundesliga.<\/span><\/p>\n<ul>\n<li><span><strong><a href=\"https:\/\/tcpos.com\/es\/soluciones\/tpv\/\" target=\"_blank\" rel=\"noopener\">TCPOS<\/a><\/strong><\/span> \u2014 sistema POS fiable y omnicanal, pensado para entornos de alta demanda como estadios<\/li>\n<li><span><strong><a href=\"https:\/\/tcpos.com\/es\/soluciones\/autopedido\/quiosco\/\" target=\"_blank\" rel=\"noopener\" title=\"Kiosco Self-Ordering\">Kiosco Self-Ordering <\/a><\/strong>\u2014 diez terminales en tienda con vista previa 3D en tiempo real y selecci\u00f3n de nombre, n\u00famero y parches<\/span><\/li>\n<li data-section-id=\"1do5z2h\" data-start=\"2203\" data-end=\"2263\"><span><strong><a href=\"https:\/\/tcpos.com\/es\/soluciones\/integracion\/\" target=\"_blank\" rel=\"noopener\" title=\"Integraci\u00f3n end-to-end\">Integraci\u00f3n end-to-end <\/a><\/strong>\u2014 transferencia autom\u00e1tica de datos a producci\u00f3n, con ERP, CRM y descuentos para socios totalmente integrados<\/span><\/li>\n<li data-section-id=\"1do5z2h\" data-start=\"2203\" data-end=\"2263\"><span><strong>Sistema de notificaciones <\/strong>\u2014 pantallas in situ y avisos al smartphone \u2014 los aficionados recogen sin volver a hacer cola<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FCD21D\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb1920px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb header_3_font=\u00bb|800|on||||||\u00bb header_3_text_align=\u00bbcenter\u00bb header_3_font_size=\u00bb30px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h3 style=\"text-align: center;\">El proyecto<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#464646&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.8em\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<p><span>El configurador digital se implement\u00f3 mediante una estrecha colaboraci\u00f3n entre BVB Merchandising GmbH, Zucchetti y epicto. Tras definir objetivos y requisitos t\u00e9cnicos, se instalaron los terminales, se desarrollaron las integraciones y la soluci\u00f3n se prob\u00f3 en un entorno real, con formaci\u00f3n del personal, verificaci\u00f3n de la estabilidad y go-live entregado seg\u00fan lo previsto.  <\/span><\/p>\n<p><span>Hoy los aficionados configuran su camiseta de forma aut\u00f3noma en una de las diez terminales \u2014 nombre, n\u00famero, parches \u2014 con una vista previa 3D que muestra el resultado en tiempo real. El pedido y el pago se completan directamente en el terminal, los datos se transfieren autom\u00e1ticamente a producci\u00f3n y los descuentos para socios se aplican de forma autom\u00e1tica. Una vez finalizada la producci\u00f3n, los aficionados reciben una notificaci\u00f3n (pantalla in situ o smartphone) y recogen su camiseta sin esperas adicionales. Desde el go-live, todo el proceso es completamente digital.   <\/span><\/p>\n<p class=\"p1\">Beneficios clave:<\/p>\n<ul class=\"ul1\">\n<li data-section-id=\"1yqpcah\" data-start=\"2717\" data-end=\"2781\">14 minutos menos de espera: tiempo medio reducido por cada camiseta personalizada<\/li>\n<li data-section-id=\"1yqpcah\" data-start=\"2717\" data-end=\"2781\">100 % digital de extremo a extremo: desde el kiosco a producci\u00f3n y hasta la recogida<\/li>\n<li data-section-id=\"1yqpcah\" data-start=\"2717\" data-end=\"2781\">Totalmente digital de principio a fin: desde la configuraci\u00f3n del kiosco hasta la producci\u00f3n y la recolecci\u00f3n.<\/li>\n<li data-section-id=\"1yqpcah\" data-start=\"2717\" data-end=\"2781\">Fiabilidad de nivel estadio: TCPOS gestiona miles de transacciones en los picos del matchday<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||0px||false|false\u00bb custom_padding=\u00bb||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb0px|auto|0px|auto|true|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb custom_css_main_element=\u00bbdisplay: flex;||align-items: center;||justify-content: center;\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_font=\u00bbMontserrat||||||||\u00bb text_text_color=\u00bb#747d88&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.9em\u00bb header_font=\u00bb||||||||\u00bb header_2_font=\u00bbMontserrat|700||on|||||\u00bb header_2_text_color=\u00bb#24262B\u00bb header_2_font_size=\u00bb42px\u00bb header_2_line_height=\u00bb1.3em\u00bb text_orientation=\u00bbcenter\u00bb max_width=\u00bb700px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||30px||false|false\u00bb animation_style=\u00bbslide\u00bb animation_direction=\u00bbbottom\u00bb animation_intensity_slide=\u00bb4%\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h2>\u00bfQuieres leer la success story completa?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#757579&#8243; width=\u00bb50%\u00bb width_tablet=\u00bb50%\u00bb width_phone=\u00bb80%\u00bb width_last_edited=\u00bbon|phone\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb0px||0px||true|false\u00bb custom_padding=\u00bb0px||50px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><strong>Descarga el PDF o hablemos<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_button button_url=\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijg3MSIsImVuYWJsZV9odG1sIjoib2ZmIn19@\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbHabla con un experto\u00bb button_alignment=\u00bbright\u00bb button_alignment_tablet=\u00bbcenter\u00bb button_alignment_phone=\u00bbcenter\u00bb button_alignment_last_edited=\u00bbon|tablet\u00bb _builder_version=\u00bb4.27.4&#8243; _dynamic_attributes=\u00bbbutton_url\u00bb _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#E50B5C\u00bb button_border_width=\u00bb4px\u00bb button_border_color=\u00bbRGBA(255,255,255,0)\u00bb button_border_radius=\u00bb100px\u00bb button_letter_spacing=\u00bb2px\u00bb button_font=\u00bbMontserrat|on||on|\u00bb button_icon=\u00bb&#x45;||divi||400&#8243; button_icon_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb0px||50px||false|false\u00bb custom_margin_tablet=\u00bb0px||20px||false|false\u00bb custom_margin_phone=\u00bb0px||20px||false|false\u00bb custom_margin_last_edited=\u00bbon|tablet\u00bb animation_style=\u00bbflip\u00bb animation_direction=\u00bbright\u00bb animation_intensity_flip=\u00bb20%\u00bb hover_enabled=\u00bb0&#8243; button_text_size_tablet=\u00bb\u00bb button_text_size_phone=\u00bb16px\u00bb button_text_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#E50B5C\u00bb button_bg_color__hover_enabled=\u00bbon\u00bb button_border_color__hover=\u00bbRGBA(255,255,255,0)\u00bb button_border_color__hover_enabled=\u00bbon|desktop\u00bb button_letter_spacing__hover=\u00bb2px\u00bb button_letter_spacing__hover_enabled=\u00bbon\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0&#8243;][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_button button_url=\u00bbhttps:\/\/market.zucchetti.com\/case-study-borussia-bvb-es\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbDescarga el PDF\u00bb button_alignment=\u00bbleft\u00bb button_alignment_tablet=\u00bbcenter\u00bb button_alignment_phone=\u00bbcenter\u00bb button_alignment_last_edited=\u00bbon|tablet\u00bb _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#E50B5C\u00bb button_border_width=\u00bb4px\u00bb button_border_color=\u00bbRGBA(255,255,255,0)\u00bb button_border_radius=\u00bb100px\u00bb button_letter_spacing=\u00bb2px\u00bb button_font=\u00bbMontserrat|on||on|\u00bb button_icon=\u00bb&#x45;||divi||400&#8243; button_icon_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb0px||50px||false|false\u00bb animation_style=\u00bbflip\u00bb animation_direction=\u00bbright\u00bb animation_intensity_flip=\u00bb20%\u00bb hover_enabled=\u00bb0&#8243; button_text_size_tablet=\u00bb\u00bb button_text_size_phone=\u00bb16px\u00bb button_text_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_color__hover=\u00bb#FFFFFF\u00bb button_text_color__hover_enabled=\u00bbon|hover\u00bb button_bg_color__hover=\u00bb#E50B5C\u00bb button_bg_color__hover_enabled=\u00bbon\u00bb button_border_color__hover=\u00bbRGBA(255,255,255,0)\u00bb button_border_color__hover_enabled=\u00bbon|desktop\u00bb button_letter_spacing__hover=\u00bb2px\u00bb button_letter_spacing__hover_enabled=\u00bbon\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p> Personalizaci\u00f3n de camisetas en el estadio del Borussia Dortmund con TCPOS y kioscos Self-Ordering: una experiencia digital que permite a los aficionados configurar, pagar y recoger su camiseta con menos esperas, mientras BVB Merchandising gana un proceso m\u00e1s integrado y escalable.<\/p>\n","protected":false},"author":2,"featured_media":262973,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[92,92,96,126],"tags":[],"class_list":["post-262976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casos-de-exito","category-destacado","category-eventos-destacados"],"acf":[],"_links":{"self":[{"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/posts\/262976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/comments?post=262976"}],"version-history":[{"count":4,"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/posts\/262976\/revisions"}],"predecessor-version":[{"id":263045,"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/posts\/262976\/revisions\/263045"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/media\/262973"}],"wp:attachment":[{"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/media?parent=262976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/categories?post=262976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcpos.com\/es\/wp-json\/wp\/v2\/tags?post=262976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}