Case Studies
Customer Success Stories
Discover how organisations across different industries use TCPOS solutions to improve operations, enhance service, and achieve measurable business results.
Real-Time Jersey Personalisation at Borussia Dortmund’s Stadium
Borussia Dortmund jersey personalisation is now fully digital with Zucchetti, TCPOS and ten Self-Ordering Kiosks, giving fans real-time 3D preview, integrated payment, automated production flow, 14 minutes saved per jersey and up to 18% higher revenue per season.
Optimised Guest Flow at Compass Group’s Regensburg Campus
Compass Group rethought guest flow at its Regensburg campus with Zucchetti’s solutions TCPOS and visioncheckout, decoupling payment from food service, easing staff workload and delivering 99.94% billing accuracy across 370,000+ items.
Bagel Factory: Boosting Customer Satisfaction Through POS Automation
With multiple locations across the UK, Bagel Factory were looking for a POS system, that could consolidate data and provide real-time accurate reporting. Read on to learn how TCPOS enabled Bagel Factory to supercharge operational efficiencies throughout the company from accurate stock management to promotional campaigns.
Eataly: Unifying Retail and Hospitality with TCPOS
Eataly’s Munich market required the integration of retail and gastronomy within a single system. With Zucchetti’s TCPOS POS platform, operations are now unified, enabling scalable management aligned with international expansion.
First Class Customer Experience In The Heathrow Concorde Lounge
Airport lounge dining at Heathrow Concorde Lounge required seamless service across premium hospitality environments. With TCPOS, operations were streamlined, improving order flow, service speed, and guest experience.
Three Sites. 5,000 Employees. Millions of Meals Served with TCPOS
Workplace dining operations across three sites of a pharmaceutical company serving 5,000 employees required centralised control and faster service. With TCPOS, operations were standardised, improving efficiency and high-volume performance.
Enhancing the Matchday Stadium Experience for 42,000 Fans
German stadium with 42,000 capacity required faster services and cashless operations. With TCPOS, high-volume matchday transactions have been streamlined, reducing queues and improving fan experience.
High-Speed Catering for 4,000 UK Automotive Employees
Workplace dining for a leading automotive company in the UK, serving over 4,000 employees, needed faster service and tighter operational control. With TCPOS, high-volume transactions were streamlined, queues reduced, and visibility improved across dining operations.
Corporate Catering Technology at Organic Garden
Organic Garden enhances workplace catering with Zucchetti: TCPOS and AI-powered visioncheckout cut queues, ease staff workload, and enable smoother operations — creating a seamless, sustainable, and modern guest experience at Helmholtz Munich.
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